Terms&Conditions
Warranty
of Goods/Services
1. All our services will serve their intended functions.
Terms
of Warranty
2. All warranty conditions are stated in the services information
provided. Warranty period is expressed upon quotation, and before
rendering of the service.
Prices
3. All our prices are nett. No discounts will be given unless otherwise
stated.
Payment
Processing
4. We only accept cheque payments.
5.
We ensure accuracy in our billing as all our transactions are automatically
processed.
Cancellation
of Orders
6. We will not entertain any cancellations once the quotation or
agreement has been endorsed by the customer.
Confirmation
of Orders
7. We will send an electronic acknowledgement to the customer within
24 hours upon successful submission of the electronic or fax order.
If services requested are unavailable, a message will be sent to
the customer for further action.
Exchange
& Refunds
8. All services rendered and goods sold are non-exchangeable and
non-refundable.
Feedback
9. We welcome your feedback. Should you feel dissatisfied with any
of our goods or
services, please contact us at Tel: +65 6312 3054, Fax: +65 6881
3049, Email: sales@genisus.com.sg
Alternatively, customers may refer their complaints to the BusinessTrust
Secretariat if
they are not satisfied with the resolution of the complaint. Complaints
can be referred to
BusinessTrust Secretariat
Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg
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